Returns & Exchanges
We want you to love your new Flattered pieces, but if the fit isn't quite right, we offer a 30-day return policy from the date of delivery. All items must be returned in their original, unworn condition with all protective packaging intact.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original dust bags and shoe boxes, then secure them inside the original shipping carton or a similar protective box.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old tracking labels are covered.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your drop-off receipt until your refund has been processed by our warehouse team.