Frequently Asked Questions
Everything you need to know about your Flattered purchase.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for domestic orders and 7-14 business days for international destinations. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are attached. Returns are processed within 5-7 business days of receipt.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna.
Are your products sustainably made?
At Flattered, we prioritize ethical sourcing and high-quality craftsmanship. We work closely with our manufacturers to ensure fair labor practices and utilize eco-friendly materials whenever possible to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 60 minutes of placing your order by contacting our customer service team.